Ledger® Onboarding™ — Official Setup Hub | Ledger.com/start

Your friendly, step-by-step HTML guide to set up a Ledger hardware wallet securely using the official start portal.

Why Ledger Onboarding matters

Ledger® Onboarding™ at Ledger.com/start is more than a setup page — it’s the beginning of a secure relationship between you and your crypto. Whether this is your first hardware wallet or you’re migrating from another solution, following the official onboarding steps reduces risk and helps you maintain control of your private keys.

Pro tip: Always use the official address https://www.ledger.com/start — you’ll find the recommended apps, firmware updates, and guides. We've sprinkled the official start link across this article for quick access.

Before you begin (Checklist)

What you’ll need

  • Your Ledger device (Ledger Nano S, Nano S Plus, or Nano X).
  • A computer or smartphone with a modern browser and USB (or Bluetooth for Nano X).
  • A private, quiet space — avoid public Wi‑Fi for the initial setup.
  • A pen and paper for your recovery phrase (never store it digitally).
  • Access to Ledger.com/start for official instructions and firmware.

Important safety notes

Never share your 24‑word recovery phrase. Ledger staff will never ask for it. If someone asks for your recovery phrase, it’s a scam — disconnect and report.

Step-by-step setup

Step 1 — Check box, inspect

Open your Ledger box and inspect the device. Genuine Ledger devices come in sealed packaging with the Ledger logo. If the packaging looks tampered with, contact Ledger support before proceeding.

Step 2 — Power and connect

Connect your Ledger device to your computer or phone. For Nano X, you can pair via Bluetooth, but for the most secure install process use a wired USB connection during onboarding.

Step 3 — Visit the official start hub

Open Ledger.com/start and follow the tailored walkthrough for your device model. The portal detects your device and guides you to download Ledger Live — the companion app that manages apps and firmware.

Step 4 — Initialize

On the device, choose to create a new wallet or restore from an existing recovery phrase. If you’re creating new, the device will generate a 24‑word recovery phrase that you must write down in order and store offline.

Step 5 — Firmware update

Ledger Live will prompt you to update your device firmware if necessary. Firmware ensures the device has the latest security fixes — only install firmware via Ledger Live while the device is connected.

Step 6 — Install apps

Ledger uses apps for individual blockchains (Bitcoin, Ethereum, etc.). Through Ledger Live, install only the official apps you need. Remember each app uses storage on the device — you can install and uninstall apps without losing accounts.

Advanced configuration

Use a passphrase (optional)

A passphrase adds an extra word to your recovery phrase, creating a hidden wallet. This is powerful but can be dangerous: if you forget the passphrase, the funds are permanently inaccessible. Use it only if you understand the risks and have secure passphrase storage.

Manage multiple accounts

Ledger Live supports multiple accounts per blockchain. Use clear naming in Ledger Live and keep a separate, encrypted note of which accounts you use for different purposes (savings, spending, staking).

Troubleshooting & common questions

My device isn’t recognized

Try another USB cable or port, reboot your computer, or try a different device. For Nano X Bluetooth pairing issues, ensure Bluetooth is enabled and the device isn’t connected to another phone.

I lost my recovery sheet

If you’ve lost your recovery phrase and still have access to the device, immediately move funds to a new wallet with a new recovery phrase. If you lost both, funds are irrecoverable — this is why storing your 24 words safely is crucial.

Scam or phishing attempt

Never enter your recovery phrase on a website or share it. Ledger will never ask for it. Verify URLs and use bookmarks for important pages like Ledger.com/start.

Keeping your Ledger long-lived

Storage and physical care

Store your device and your recovery sheet separately. Use a safe or deposit box for long-term storage if you hold significant amounts. Avoid extreme temperatures and moisture that can damage electronics.

Regularly update and audit

Periodically open Ledger Live and check for firmware and app updates. Review your accounts and transactions frequently to spot unexpected activity early.

Best practices for families and teams

Shared custody setups

For family or corporate funds, consider multisignature wallets that require several keys to approve a transaction. Ledger devices integrate well with multisig workflows via compatible software wallets.

Education and documentation

Prepare a clear, written owner’s manual for the household or team: who holds which device, where recovery phrases are stored, and emergency contact procedures if someone can’t access funds.

Security checklist (quick reference)

  • Only use Ledger.com/start for onboarding and firmware.
  • Never store the 24‑word phrase digitally or photograph it.
  • Keep your PIN secret and change it if you suspect it’s compromised.
  • Use a passphrase only if you can reliably store it.
  • Enable two‑factor authentication on your email and exchange accounts to reduce social engineering risk.

Case study — A simple migration example

Scenario

A user has funds on a software wallet and wants to move them to a Ledger device for long‑term storage. The user follows these steps: (1) create Ledger wallet, (2) write recovery phrase, (3) install Bitcoin and Ethereum apps, (4) add accounts in Ledger Live, (5) send funds from software wallet to Ledger addresses, (6) verify on device and transaction history in Ledger Live.

Outcome

The funds are now secured offline; the user keeps small amounts on hot wallets for everyday use and moves the majority to the Ledger device for security.

Glossary — short and useful

Seed / Recovery phrase

A 24‑word human‑readable representation of your wallet’s private keys. Save it offline.

Firmware

The low‑level software that runs on the Ledger device. Keep it updated via Ledger Live.

Passphrase

An extra word used to create hidden wallets — powerful but risky if lost.

Final thoughts

Onboarding your Ledger is an investment in safety. The process is intentionally deliberate: it places the power and responsibility of private key custody firmly in your hands. Use the official hub at Ledger.com/start, follow recommended steps, and treat your recovery phrase like the key to your digital vault.

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